Retiree Benefits

	Got a question about one of your retiree benefits? Contact the benefits adminstrator, Benefits Service Pipeline, at 1-800-291-5556. Representatives are available 24 hours a day, seven days a week, except on major holidays. Make sure your family members have the Benefits Service Pipeline number, too. It's also the place to call to report the death of a retiree or a retiree's spouse. Here's other contact information you may want to keep handy: Bank of New York – Retiree Pension – 1-800-634-7936 CIGNA – Medical, Dental, and Prescription Coverage Medical and Dental: 1-800-244-6224 (1-800-CIGNA24) Tel-Drug (Prescriptions): 1-800-835-3784 Web Site: http://www.cigna.com and http://www.mycigna.com Wells Fargo – AGL Stock – 1-800-468-9716 or 1-651-450-4064 The Princeton Retirement Group – 401-K (RSP) – 1-800-881-8520 Web Site: http://ml.myretirementsite.com AGL Resources – Human Resources Department Location 1426 PO Box 4569 Atlanta GA 30302-4569 Fax: 404-584-4676 Return to Top of Page Two credit unions serve AGL Resources employees and retirees. Check their Web sites for complete information on services offered. Mutual Savings Credit Union 10 Peachtree Place, Atlanta, GA 30309 Toll-Free Phone: 1-800-771-6695 Metro Atlanta Phone: 404-584-4754 All-Time Teller Toll-Free: 1-800-835-2815 All-Time Teller Metro Atlanta: 404-584-4764 Fax: 404-584-4572 Web Site: http://www.mutualsavingscu.org E-Mail: mutualsavingscu@mindspring.com Office Hours: Monday-Friday, 8 a.m.-4:30 p.m. If you need to visit Mutual Savings Credit Union and can't get to their office in Atlanta, call them and ask if there is a Shared Service Center in your area. You also can get a list of Shared Service Centers by going to the Mutual Savings Credit Union Web site. Shared Service Centers can handle most of the transactions that you can handle at the actual Mutual Savings Credit Union office. Tidewater Dominion Employees Federal Credit Union (TDEFCU) 2700 Cromwell Drive, Norfolk, VA 23509 Phone: 757-857-2699 Office Hours: Monday-Friday, 9:30 a.m.-5 p.m. Web Site: http://www.tdefcu.org E-Mail Address: tdefcu@cuisp.com Return to Top of Page
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